The mission of Heartland Hospice is to provide quality hospice care to patients with a limited life expectancy, as well as, support to their caregivers. The quality of life for those we serve is enhanced through palliative and specialized supportive care designed to meet the physical, psychosocial, and spiritual needs of the patients and caregivers. Hospice care is provided by an interdisciplinary team utilizing an approach to the care delivered to patients either in their own home or extended care facility; working cooperatively with area health care providers and other community resources. Heartland Hospice strives to provide care to all who are eligible and need hospice care irrespective of ability to pay.

Description:
Heartland Hospice offers support, care, and comfort to the terminally ill and their families. If a individual has been diagnosed with a terminal illness, and can no longer benefit from a curative treatment program (life expectancy of 6 months or less), Heartland Hospice can help. The hospice staff is actively involved in all aspects of the patient's care. This professional staff collaborates with the patient, family, attending physician, and staff (if patient is residing in an extended care facility. The hospice team concentrates on providing comfort, pain and symptom management, spiritual and emotional support. We believe that a good relationship with the patient's health care providers is essential to the emotional and physical well-being of our patients and their families. We develop an individualized care plan which we monitor and update regularly, adjusting it to meet the patient's needs. Both patients and family members are included in this decision-making process.

Program features:
24-hour, 7-day-a-week availability and support, individually tailored to meet the unique needs of each patient. Care provided under the direction of experienced licensed nursing staff. A caring and comfortable environment.
A variety of accommodations from which to choose. Pain and symptom management.
Access to spiritual, emotional, and psychosocial support. An atmosphere that encourages friends and family to be involved and active in the program of care.

Our Team Specialists:
Our hospice teams are made up of professionals who address the medical, emotional, physical, and spiritual needs of the resident and family. The Hospice team includes: Patient
Caregiver(s)
Family and loved ones
Attending physician
Hospice Medical Director
Administrator
Director of Professional Services
RNs
LPNs
Therapists
Certified Nurses Aides
Home Health Aides
Chaplains
Pharmacist
Dietician
Bereavement Coordinator
Social Workers
Volunteer Coordinator
Volunteers
Team Coordinators
Community Service Representative

Patient and Family Counseling:
The Hospice team considers the entire family, not just the patient as a "unit of care." Hospice helps the family and patient deal with any unresolved issues and assists them in coping with their feelings. Special bereavement care is available to the family for 13 months after the death of their loved one. HCR Manor Care's Heartland Hospice provides this caring service in many nursing centers, assisted living facilities, and hospitals. Hospice can also be provided at home where support is available. Heartland Hospice accepts Medicare, Medicaid, private insurance, private pay, and provides services at no cost for patients who are unable to pay.

History:
Heartland Hospice, a division of HCR ManorCare, provides care nationwide, and has been in operation for many years. Through our growing reputation of dedication and caring, the Baltimore division is thriving and growing day by day.

Contact person: Marge Starr, Volunteer Coordinator, (phone), (email)
Office fax number: (410) 719-0241

Address:

4 E. Rolling Crossroads, #307 Catonsville, MD 21228 (See a map)

Directions:

Our office is located on N.Rolling Road, between Rt40 and Security Blvd. in Catonsville. However, patients are cared for throughout the Baltimore Metropolitan area.

Miscellaneous Information

Does this agency accept court appointed volunteers?
	No