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Citizens for Better Care
Last updated on June 19, 2007

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Mission: Information and advocacy to enhance the self determination and well-being of long-term care consumers.

Description:
Citizens for Better Care provides information and advocacy to residents of nursing homes through the ombudsman program. Long term care ombudsmen help nursing home residents resolve individual concerns about care and services as well as work to improve the overall quality of care.

History:
Citizens for Better Care is a non-profit organization founded in 1969 by a group of volunteers in Detroit Michigan. It now has offices in the cities of Detroit, Saginaw, Lansing, Traverse City and Grand Rapids all dedicated to serving long term care consumers.

Contact person: Brittany Koziol, Ombudsman, (phone), (email)
Office fax number: (616) 245-9409

Address:

 560 5th Street NW Suite 308
Grand Rapids, MI 49504
(See a map)

Web Site: http://www.cbcmi.org

Directions:

 Citizens for Better Care is located in the NW section of downtown Grand Rapids. Closest intersection: Broadway and 5th.

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